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How to Handle "Just Send Me Some Info" in Solar Sales

Solar leads often say "send me some info" because they've already been called by several companies and want to avoid more pressure.

Why buyers say it

Many homeowners are tired of aggressive solar calls. Asking for info is how they protect themselves while still keeping the door open.

What to say

Label it

"You've probably been getting a lot of calls about this."

An accusation audit that names their frustration and instantly sets you apart.

Ask

"I'll send it. What's the main thing you'd want to know?"

Makes what you send relevant.

Reframe

"If I send a quick estimate based on your actual bill, would you be open to a short call to walk through it?"

Gives them something real and earns the next conversation.

Mistakes to avoid

Example conversation

Homeowner
Just send me some info.
Rep
Happy to. You've probably been getting a lot of calls about this.
Homeowner
Honestly, yes. It's a lot.
Rep
I get it. What's the main thing you'd want to know?
Homeowner
Whether it would actually lower my bill.
Rep
Fair. If you text me a photo of a recent bill, I'll send a real estimate and we can do a quick call only if it makes sense.

FAQs

How do I handle solar call fatigue?

Acknowledge it up front, keep it short, and offer something specific to them, like an estimate based on their real bill.

What info should I send a solar lead?

A personalized estimate based on their usage beats any brochure.

How can I practice this objection?

Practice it out loud until the response is automatic. CloserPro lets you roleplay with an AI solar buyer who says "Just send me some info" and pushes back like a real customer, then scores every response and tells you what to say next time.

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